Dutch Speaking Consultant for Online Payment Solutions Department at Mercier Consultancy Europe

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Dutch Speaking Consultant for Online Payment Solutions Department at Mercier Consultancy Europe. Mercier Consultancy Bulgaria is actively seeking a Dutch Speaking Consultant to join our Online Payment Solutions Department. This pivotal role is designed for a professional who is passionate about delivering top-notch service to our Dutch-speaking clients. You will be the primary point of contact for clients, guiding them through the integration and optimization of our online payment solutions. Your responsibilities will encompass understanding client requirements, providing technical support, and ensuring that clients are fully equipped to leverage our systems to their advantage. If you thrive in a collaborative environment and have a knack for problem-solving, we invite you to apply and become a key player in our growing team.. Responsibilities. . Engage with clients to ascertain their online payment requirements and offer expert consultancy services.. . Assist in the setup and integration of our payment systems into client platforms.. . Provide timely support and troubleshooting for payment processing inquiries in Dutch.. . Conduct training sessions to educate clients on utilizing our payment solutions effectively.. . Collaborate with internal teams to optimize service offerings based on client feedback and needs.. . Track industry trends and developments to ensure our solutions remain cutting-edge.. . Gather and analyze client insights to drive continuous improvement.. . . Fluency in Dutch and English, both written and verbal.. . Prior experience in consulting, customer support, or related fields focused on online payment solutions is preferred.. . Strong knowledge of e-commerce and online payment processes.. . Excellent communication and relationship-building skills.. . Adept at assessing client needs and providing appropriate solutions.. . Technical familiarity with payment platforms and related technologies is advantageous.. . Demonstrated problem-solving skills and a proactive customer service approach.. . Flexibility to work hours that accommodate client needs as required.. . Company Location: Greece.