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Polish Speaking Customer Service For The World's Leading Delivery Platform at Patrique Mercier Recruitment By Petra. Patrique Mercier Recruitment PT is excited to present an outstanding opportunity for a Polish Speaking Customer Service Representative for the world's leading delivery platform. In this role, you will be an integral part of a dynamic team, providing exceptional support to Polish-speaking customers and ensuring they have the best experience possible with our client's delivery services. Your responsibilities will include assisting users with inquiries related to deliveries, order tracking, and service issues. If you are passionate about customer service and enjoy helping others in a fast-paced environment, we encourage you to apply!. Key Responsibilities. . Deliver high-quality customer support in Polish, addressing queries related to delivery services, account management, and order assistance.. . Resolve customer complaints and provide effective solutions to enhance customer satisfaction.. . Maintain accurate records of customer interactions and escalate issues when necessary for timely resolution.. . Collaborate with logistics and operations teams to ensure seamless delivery experiences for customers.. . Stay informed about company policies, services, and new features to provide up-to-date information to customers.. . Engage proactively with customers to understand their concerns and provide personalized assistance.. . Participate in training initiatives to enhance your customer service skills and product knowledge.. . . Fluency in Polish and strong English communication skills, both written and spoken.. . Experience in customer service or a related field is preferred, particularly in the delivery or logistics industry.. . Strong problem-solving skills with a focus on delivering exceptional customer service.. . Excellent communication and interpersonal skills for effective engagement with customers.. . Able to manage multiple inquiries and prioritize efficiently in a fast-paced environment.. . Attention to detail and strong organizational skills for maintaining accurate customer records.. . A genuine passion for helping customers and a readiness to learn about delivery services and platforms.. . Company Location: Greece.