We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Dutch Customer Care Agent - Work In Bulgaria - Paid Relocation Package at Mercier Consultancy MD. Mercier Consultancy MD is excited to announce a position for a Dutch Customer Care Agent to join our team in Bulgaria! This role is perfect for individuals who are looking to enhance their career while working in a beautiful new location. We offer a competitive paid relocation package to help you transition smoothly. As a Dutch Customer Care Agent, you will be responsible for delivering exceptional support to our Dutch-speaking customers, ensuring a positive experience with our brand.. Key Responsibilities. . Provide high-quality customer support in Dutch through various communication channels, including phone, email, and live chat.. . Assist customers with inquiries regarding products, services, and order-related issues.. . Maintain accurate and detailed records of customer interactions in our CRM system.. . Effectively resolve customer complaints and issues, ensuring customer satisfaction.. . Collaborate with other teams to streamline processes and enhance the overall customer experience.. . Stay updated on product offerings, promotions, and company policies to provide informed assistance.. . . Fluency in Dutch (both written and spoken) is essential; knowledge of English is a plus.. . Prior experience in customer service or related fields is preferred.. . Excellent communication skills and a strong desire to assist customers.. . Ability to manage multiple tasks efficiently and work well under pressure.. . Familiarity with CRM systems or customer service software is advantageous.. . Strong analytical and problem-solving skills.. . Willingness to relocate to Bulgaria and embrace a new workplace culture.. . Company Location: Bulgaria.