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Polish Speaking Customer Support for Luxury & High-End Brand Retail Department at Patrique Mercier Recruitment TR. Patrique Mercier Recruitment is proud to offer an exceptional opportunity for a Polish Speaking Customer Support Representative in the Luxury & High-End Brand Retail Department. In this prestigious role, you will engage with Polish-speaking customers, providing them with bespoke support and assistance regarding luxury products and services. Your ability to deliver high-quality customer service will enhance the brand experience and foster customer loyalty. If you are passionate about luxury retail and customer service, we invite you to apply!. Responsibilities. . Deliver superior customer support to Polish-speaking clients via phone, email, and chat.. . Assist customers with inquiries related to luxury products, order placements, and after-sales services.. . Handle customer complaints and resolve issues effectively, ensuring a seamless shopping experience.. . Maintain detailed records of customer interactions and feedback within the CRM system.. . Collaborate with internal teams to communicate customer needs and enhance service offerings.. . Stay informed about the latest luxury trends and product launches to provide knowledgeable support.. . . Fluency in Polish and English; proficiency in additional languages is an asset.. . Experience in customer support, preferably within luxury retail or a related industry.. . Excellent communication and interpersonal skills, with a strong customer-centric approach.. . Ability to handle high-pressure situations and provide solutions proactively.. . Familiarity with CRM systems and proficiency in standard office tools.. . A genuine passion for luxury brands and delivering an exceptional customer experience.. . Company Location: Greece.