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French Speaking Customer Service for Online Retail Department In Greece at Patrique Mercier Recruitment By Cyriel. Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for French-speaking individuals to join the Online Retail Department in Greece as Customer Service Representatives! If you are passionate about e-commerce and dedicated to providing exceptional support, this role is perfect for you. You will assist French-speaking customers with their inquiries related to online retail products, ensuring they have a pleasant and hassle-free shopping experience. Join our vibrant team and be part of an organization that values commitment, excellence, and customer satisfaction!. Your Responsibilities. . Provide outstanding customer service to French-speaking clients through multiple channels, including phone, email, and live chat.. . Respond to customer inquiries, resolve issues, and provide detailed information about products and services.. . Maintain a positive and professional demeanor during all customer interactions.. . Document customer interactions accurately and contribute to improving overall service quality.. . Collaborate with team members and other departments to enhance customer satisfaction.. . Participate actively in training sessions to keep updated on product knowledge and best practices in customer service.. . . Fluency in French (both written and spoken) is essential.. . Strong commitment to providing excellent customer service.. . Previous experience in customer service or e-commerce is an advantage, but not mandatory.. . Excellent communication and interpersonal skills.. . A proactive approach to problem-solving and customer challenges.. . Ability to work independently and in a collaborative team environment.. . Willingness to learn and grow within a dynamic and supportive workplace!. . Company Location: Greece.