
Insurance Verification & Scheduling Specialist (Endocrinology) | Permanent WFH at BizForce. MedCore Solutions, the medical division of . BizForce. is looking for a reliable and experienced . Insurance Verification Specialist (with patient appointment scheduling experience). to support a high-volume endocrinology clinic remotely. We are a well-established practice with five active providers and a growing patient base. Your role will be vital in ensuring smooth front-office operations and exceptional patient service.. Key Responsibilities:. . Verify patients' active insurance coverage (commercial, Medicare, Medicaid, and managed care plans) prior to appointments. . . Obtain and document eligibility, coverage limits, copays, deductibles, and referral or authorization requirements.. . Contact insurance companies via portal or phone to clarify benefits and resolve issues in real time.. . Accurately update insurance details in the EMR (eClinicalWorks).. . Schedule new and follow-up appointments efficiently, following provider availability and visit type protocols.. . Reschedule appointments as needed while minimizing patient inconvenience.. . Coordinate with the internal clinical and admin team to reduce scheduling conflicts.. . Prioritize urgent appointment requests and manage double bookings as appropriate.. . Handle a high volume of inbound and outbound calls in a professional, friendly manner.. . Provide patients with clear instructions and information regarding appointments, insurance, and pre-visit requirements.. . Address patient inquiries with empathy and efficiency, escalating complex concerns when needed. . . Minimize patient hold time and follow up on any missed or abandoned calls promptly.. . . 2+ years of experience in Insurance Verification.. . Experience in Endocrinology.. . . Strong knowledge of US healthcare insurance processes, eligibility rules, and payer types.. . Hands-on experience with eClinicalWorks (eCW) preferred.. . Excellent spoken English with a neutral or clear accent—this is crucial due to the patient-facing nature of the role.. . Comfortable using EMR systems, phone systems, and productivity tools.. . Strong multitasking, organizational, and critical thinking skills.. . Able to work independently while collaborating remotely with a clinical team.. . Multilingual candidate who speak Arabic and/or Spanish are highly desirable but not preferred.. . Company Location: Philippines.