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Croatian Speaking Agent for Hospitality Industry -Relocation to Greece at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment By Nellie is excited to offer a fantastic opportunity for a Croatian Speaking Agent to join the hospitality industry in Greece, with full relocation support. This role involves providing outstanding service to Croatian-speaking clients in the hospitality sector, helping to create excellent guest experiences.. Responsibilities. . Deliver high-quality customer support to Croatian-speaking guests and clients via multiple communication channels.. . Assist with booking and reservation inquiries, including cancellations and amendments.. . Handle customer complaints and resolve issues promptly to ensure customer satisfaction.. . Maintain up-to-date knowledge of hospitality services and offerings to provide accurate information.. . Accurately document customer interactions and update internal systems in a timely manner.. . Work collaboratively with team members and other departments to deliver seamless customer experiences.. . Participate in ongoing training to enhance skills and service quality.. . . Fluent in Croatian and English, with excellent verbal and written communication skills.. . Prior experience in customer service or hospitality is preferred.. . Strong interpersonal and problem-solving skills.. . Ability to work under pressure and handle multiple tasks effectively.. . Good computer literacy and familiarity with CRM or booking systems.. . Highly organized and detail-oriented with a customer-centric mindset.. . Willingness to relocate and adapt to life in Greece.. . Company Location: Romania.