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Portuguese Speaking Customer Service for E-commerce in Greece - Paid Relocation at Patrique Mercier Recruitment JP. Join Patrique Mercier Recruitment JP in the beautiful country of Greece as a Portuguese-speaking Customer Service Representative for a leading e-commerce platform! This exciting opportunity comes with paid relocation, giving you the chance to live and work in a vibrant environment while assisting customers with their online shopping experience. In this role, you will handle inquiries, provide support, and resolve issues for Portuguese-speaking clients, ensuring they enjoy a seamless shopping experience. If you are passionate about customer service and are eager to embrace a new adventure, we want to hear from you!. Responsibilities. . Provide outstanding customer service to Portuguese-speaking clients via phone, email, and live chat.. . Address customer inquiries related to orders, product information, and shipping details efficiently.. . Resolve customer issues and complaints with a focus on achieving high satisfaction levels.. . Document all customer interactions accurately in the company’s CRM system.. . Stay informed about the e-commerce platform’s offerings and policies to provide accurate assistance.. . Collaborate with team members to enhance and streamline the customer service process.. . Participate in training sessions to keep up with product knowledge and service enhancements.. . . Fluent in Portuguese, both written and spoken; proficiency in English is required.. . Exceptional communication and interpersonal skills with a strong customer-oriented mindset.. . Ability to thrive in a fast-paced, dynamic work environment.. . Excellent problem-solving skills and attention to detail.. . Previous experience in customer service, especially in e-commerce, is preferred.. . Familiarity with CRM systems and customer support platforms.. . A positive attitude, adaptability, and enthusiasm for helping customers.. . Company Location: Portugal.