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DevOps Support Engineer (L2) - AWS | CI/CD | Docker at TO.SCALE. At To.Scale, we help ambitious tech teams grow with the right people, and we do it fast. We’re now hiring on behalf of a global enterprise client for a . DevOps L2 Support Engineer. . If you’re already solid with AWS and CI/CD and want to get your hands deeper into production-grade infrastructure, this might be your next move.. We’re looking for a . mid-level DevOps Engineer. to support the daily operations of a large, high-availability infrastructure running on AWS.. This isn’t a build-only or greenfield DevOps role. It’s hands-on, production support in real environments fixing broken deployments, monitoring systems, automating routine tasks and making sure nothing burns down (and if it does, you know where the fire extinguisher is).. You’ll collaborate with L3 engineers, developers, and infra teams to keep the pipelines flowing and systems stable.. . What you’ll actually be doing:. . Monitor production environments and respond to alerts and incidents (mainly L2/P3-P4 level) . . Support CI/CD pipelines and application deployments (Jenkins, GitLab CI) . . Troubleshoot containerized workloads (Docker, Kubernetes) and assist with automation scripts . . Contribute to infrastructure maintenance and enhancements (IaC via Terraform/CloudFormation) . . Coordinate with L3 and cross-functional teams to escalate or resolve more complex issues . . Automate repetitive tasks and improve runbooks . . Join war rooms or incident calls as needed, you're part of the front line . . Maintain documentation and keep stakeholders informed on progress and resolutions. . This is for someone who thrives in live environments. You're not just writing YAML and walking away: you're the one who notices when things start to drift and you know what to check first.. You’re probably someone who:. . Has worked in a DevOps or Ops support role fbefore. . Understands what it means to work in enterprise environments (change management, tickets, SLAs) . . Can dig through logs and metrics without panic . . Isn’t afraid to say, “I don’t know yet, but I’ll find out” . . Wants to deepen your DevOps chops with real infrastructure and a strong team behind you.. . . Your toolbox ideally includes:. . . AWS. – you’ve worked with EC2, S3, IAM and CloudWatch at the very least . . . CI/CD. – Jenkins, GitLab CI or similar . . . Containers. – Docker is a must, Kubernetes is a strong plus . . . IaC. – Terraform, CloudFormation or any IaC framework you’ve used in production . . . Scripting. – Bash or Python (we don’t need a full-time developer, but you should know your way around a script) . . . Monitoring/Logging. – CloudWatch, DataDog, CloudTrail or equivalent . . . Ticketing Tools. – ServiceNow or similar. . Company Location: Portugal.