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AI Enablement & Knowledge Specialist at Jobgether. This position is posted by Jobgether on behalf of a partner company. We are currently looking for an . AI Enablement & Knowledge Specialist. in the . United States. .. In this role, you will lead the development and governance of AI-powered knowledge content that supports internal teams, automated workflows, and customer-facing solutions. You will design, maintain, and optimize a centralized AI knowledge base, ensuring consistency, accuracy, and automation-readiness across all content. This position combines expertise in content governance, AI optimization, and cross-functional collaboration, enabling you to have a direct impact on operational efficiency, customer experience, and the successful deployment of AI-driven support solutions. You will work in a dynamic, remote-first environment with opportunities to influence processes, shape content strategy, and elevate knowledge management practices.. Accountabilities. As an AI Enablement & Knowledge Specialist, you will:. . Maintain and optimize the AI knowledge base, ensuring content formats, tone, and metadata are standardized across teams.. . Develop and enforce governance standards for AI-ready content, including SOPs, playbooks, and learning materials.. . Partner with SMEs and project teams to guide content creation and ensure alignment with AI-enabled workflows.. . Support AI system integration, operationalizing content for automated solutions and monitoring accuracy.. . Lead AI-first content initiatives, including onboarding materials, microlearning, and process documentation.. . Analyze content performance, identify gaps, and implement improvements to increase AI resolution rates.. . Collaborate cross-functionally to ensure knowledge content drives operational efficiency and consistent user experiences.. . The ideal candidate will have:. . 5+ years of experience in knowledge management, content governance, or related operational roles.. . Strong expertise in taxonomy, metadata management, and content standardization.. . Experience with AI-powered knowledge platforms, automation tools, and chatbot/voice solutions.. . Proven facilitation and collaboration skills to guide SMEs and cross-functional contributors.. . Strong project management, organizational, and attention-to-detail skills.. . Familiarity with conversational AI optimization and implementing AI-driven workflows.. . Ability to analyze content performance and drive iterative improvements.. . Company Location: United States.