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Svensk-engelska resekundtjänst till stöd för Booking.com - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is excited to present an opportunity for a Svensk-engelska resekundtjänst till stöd för Booking.com! Join our team and work in beautiful Greece, where you will provide exceptional travel support services to Swedish and English-speaking clients utilizing Booking.com. Make a positive impact on clients’ travel experiences by assisting them with their booking inquiries and providing timely solutions.. Key Responsibilities. . Assist Swedish-speaking clients with their travel inquiries and bookings through phone, email, and chat.. . Provide detailed information about travel options, accommodations, and Booking.com services to help clients make informed decisions.. . Process reservations accurately, confirming all details and ensuring a smooth booking experience.. . Address customer inquiries and resolve issues efficiently while maintaining high standards of customer service.. . Maintain thorough records of client interactions and bookings in our CRM system.. . Stay informed about travel trends, popular destinations, and Booking.com offerings to provide the best support to clients.. . . Fluency in Swedish and English (both written and spoken) is mandatory.. . Experience in customer service, travel support, or relevant fields is desirable.. . A strong interest in travel and knowledge of Booking.com and the hospitality industry.. . Excellent communication and interpersonal skills, with a focus on delivering outstanding customer support.. . Ability to manage customer concerns effectively and provide timely solutions.. . Familiarity with CRM systems and standard office software applications is a plus.. . Self-motivated and capable of working independently in a remote environment.. . Willingness to work in Greece while enjoying the benefits of a diverse and dynamic setting.. . Company Location: Bulgaria.