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Nordic Speaking Customer Service for Retail industry at Patrique Mercier Recruitment. Join Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language across diverse countries. We specialize in sectors such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our mission is to ensure a perfect match between the best candidates and reputable employers, leveraging our extensive experience in the recruitment field. We are currently seeking a motivated and passionate Nordic Speaking Customer Service Representative to join a dynamic team within the retail industry. This role is perfect for individuals who excel in customer interaction and are dedicated to providing excellent service while enhancing customer experiences. By becoming part of our team, you will not only contribute to the success of our client but also have the opportunity to grow and develop your career in an international setting. If you are ready to embark on this exciting journey and enhance your professional skills, we want to hear from you!. Responsibilities. . Assist customers in their native Nordic language via phone, email, and chat. . Resolve customer inquiries and issues efficiently and effectively. . Provide product information and support to enhance customer satisfaction. . Process orders, returns, and exchanges in a timely manner. . Collaborate with team members to improve service delivery. . Maintain accurate records of customer interactions and transactions. . Monitor customer feedback and escalate issues as necessary. . . Fluency in a Nordic language (Danish, Norwegian, Swedish, Finnish) and English. . Previous experience in customer service or related field. . Strong communication and interpersonal skills. . Proficient in using customer service software and tools. . Ability to work in a fast-paced environment and manage multiple tasks. . A proactive approach to problem-solving and customer satisfaction. . Willingness to work flexible hours, including weekends and holidays. . Company Location: Greece.