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Italian Speaking Customer Service for Social Media industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in connecting talented individuals with opportunities across various industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our rigorous recruitment process ensures that we pair the best candidates with the right employers, making the dream of working abroad a reality. We are currently seeking an Italian Speaking Customer Service Representative for the Social Media industry to join our dynamic team. In this role, you will leverage your language skills and customer service expertise to assist our clients in navigating their social media needs, all while contributing to an exciting sector that influences millions of users worldwide. If you are passionate about customer service and social media and want to take the next step in your career in an international setting, we want to hear from you!. Responsibilities. . Provide high-quality customer service support in Italian via social media platforms. . Respond to customer inquiries, comments, and messages in a timely manner. . Engage with customers to enhance their experience and address any issues proactively. . Monitor social media activity and report on customer feedback and trends. . Collaborate with team members to improve service processes and outcomes. . Assist in creating content and resources for customer support. . Maintain accurate records of customer interactions and feedback to inform future strategies. . . Fluency in Italian (written and spoken) is essential. . Strong understanding of social media platforms and trends. . Excellent communication and interpersonal skills. . Previous experience in customer service, preferably in the social media industry. . Ability to work in a fast-paced and dynamic environment. . Problem-solving skills and a proactive approach to customer satisfaction. . Flexibility to work various shifts, including weekends and holidays. . Company Location: Greece.