
Salesforce Solution Architect (Remote - Colombia) at Jobgether. This position is posted by Jobgether on behalf of NeuraFlash. We are currently looking for a Salesforce Solution Architect in Colombia.. In this role, you will lead the design and delivery of innovative Salesforce solutions that transform customer engagement and streamline operations. You will partner with clients to understand their business processes, translate requirements into best-practice Salesforce designs, and oversee projects from concept to launch. Working in a collaborative, fast-paced environment, you will configure solutions, guide technical teams, and ensure seamless integration with other systems. This is an opportunity to work on enterprise-level projects, collaborate with AI specialists, and make a significant impact on how businesses leverage Salesforce to achieve measurable results.. . Accountabilities. In this role, you will be responsible for:. . Leading business process reviews to identify requirements and design tailored Salesforce solutions.. . Configuring Salesforce Service Cloud and related products using best practices and minimal custom code.. . Documenting technical requirements and working with delivery teams to ensure accurate implementation.. . Driving best-practice UX design into all solution deliveries.. . Overseeing the full lifecycle of Salesforce projects, ensuring quality, timelines, and client satisfaction.. . Managing customer communications, end-user training, and project documentation.. . Partnering with AI teams to create innovative, integrated solutions.. . Leading strategy discussions with contact center and customer service leadership.. . To succeed in this role, you should have:. . 3+ years of hands-on technical consulting and project management experience.. . 2+ years of Salesforce project delivery experience, with strong expertise in Service Cloud, Sales Cloud, and Force.com administration.. . Proven ability to design and configure Service Cloud solutions using declarative tools.. . Experience with Experience Cloud and CRM Analytics (preferred).. . Understanding of Apex, Visualforce, web services, and Salesforce API integrations.. . Track record of leading multiple Salesforce deployments, including multi-environment and legacy integrations.. . Strong project management skills and familiarity with SDLC best practices.. . Salesforce certifications such as Admin, Advanced Admin, Sales/Service Cloud, CPQ, Field Service, Platform Developer, or App Builder (multiple preferred).. . Full English proficiency and ability to travel internationally.. . Company Location: Colombia.