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44491251548 - Operations Manager at Activate Talent. FULL TIME. REMOTE. (EST/CST timezones). Position:. Operations Manager. Type of Contract:. Full-Time Employee. 🌎 . Work from anywhere and help us keep the company engine running smoothly!. About the Company. The company is a fast-growing pet health brand committed to helping dogs live longer, healthier, and happier lives. We create science-backed, vet-approved products — all manufactured in the USA — and deliver them directly to customers worldwide. We're lean, scrappy, and entrepreneurial, and we’re building a team that thrives in that kind of environment.. Scope of the Role. We're looking for a . proactive, resourceful Operations Manager. to lead the day-to-day business operations and make sure everything runs like clockwork. This role isn’t about managing factories or supply chains — our products are USA-made finished goods and shipped through 3PL partners. Instead, it's about taking initiative, solving problems, creating systems, and ensuring operational excellence without needing constant oversight.. Ideal candidates are based in . Brazil or LATAM. , fluent in English, and comfortable working EST/CST hours. You should have . experience in DTC e-commerce. , ideally in . human or pet supplements. , and be a natural at creating order and momentum within a growing startup.. Duties and Responsibilities. Vendor & Partner Management. . Act as the main point of contact for manufacturers, 3PL fulfillment partners, and logistics providers. . . Monitor inventory levels and coordinate timely reorders with suppliers. . . Troubleshoot vendor and fulfillment issues, escalating when needed and ensuring resolution. . . Operational Excellence. . Manage internal workflows (order tracking, inventory reporting, vendor communication). . . Monitor and improve KPIs like inventory health, fulfillment speed, returns, and customer experience. . . Develop and maintain SOPs to create consistent, scalable operational processes. . . Decision-Making & Initiative. . Proactively identify and address operational gaps or inefficiencies. . . Anticipate risks (e.g., stockouts, shipping delays, bottlenecks) and implement solutions. . . Share data-backed insights and operational recommendations with leadership. . . Cross-Functional Collaboration. . Work closely with Marketing and Customer Support to ensure product availability aligns with active promotions. . . Partner with Finance to manage vendor invoices, track costs, and maintain budget alignment. . . Support executive leadership with special projects and scaling initiatives. . . Years of Experience. 3+ years in operations, vendor management, or business coordination (e-commerce or consumer goods preferred). . Background. . Experience working in fast-paced DTC brands — ideally with supplements (human or animal). . . Proven track record of independently managing logistics, vendors, or internal ops workflows. . . Strong understanding of e-commerce business operations and customer experience touchpoints. . . Tools and Software. . Proficient in . Google Sheets / Excel. for tracking and reporting. . . Experience using project management tools like . Asana, Trello, or ClickUp. . . . Comfortable using . Slack. and remote communication tools. . . What We’re Looking For. . A self-starter who takes initiative and doesn’t wait for instructions. . . Someone who spots inefficiencies and brings solutions to the table. . . A process-driven operator who thrives in a fast-moving startup environment. . . A high-accountability team player who cares deeply about delivering results. . . Why Join the Company?. . Join a team of passionate, pet-loving people on a mission to make a difference. . . Work remotely with flexibility, ownership, and trust. . . Play a key role in scaling a high-growth DTC brand. . . Grow your career as we expand our product lines and markets. . . Company Location: Brazil.