Client Relations Manager (internal employee RVA) at Remote VA. 🌟 We're Hiring: Remote Client Success Manager (Internal Applicants Only). 💼 . Position. : Client Success Manager. 🌍 . Location. : Remote. 💰 . Rate. : $6–$9 per hour (based on experience). 🕒 . Schedule. : 9AM- 5 PM EST Full-time. Open to applicants from ARGENTINA, DOMINICAN REPUBLIC, COLOMBIA, AND SOUTH AFRICA. We’re looking for a . Client Success Manager (CSM). to join our team! This is a . client-facing. role, perfect for someone who is professional, friendly, and confident on . video calls. . You’ll play a key role in ensuring our clients are happy, supported, and getting the most value from our services.. 🔑 . Key Responsibilities:. . . Build and maintain strong, long-term client relationships . . Act as the main point of contact for clients, providing regular check-ins via video calls . . Ensure clients are satisfied and supported throughout their journey . . Identify client needs and collaborate with internal teams to provide solutions . . Assist in onboarding new clients and setting them up for success . . Collect feedback and proactively address concerns or issues . . Maintain accurate records of client interactions and progress . . 💻 . Tools We Use (Experience Preferred):. . . Zoom or other video conferencing tools . . CRM systems (e.g., HubSpot, Salesforce) . . Project management tools (e.g., Asana, Trello) . . Google Workspace or Microsoft Office . . 🌎 . Work Setup:. . . Fully remote . . Must have a reliable internet connection and a quiet, professional environment for video calls . . . Excellent communication and interpersonal skills . . Professional and confident presence on Zoom or video calls . . Strong English speaking and writing skills . . Ability to build trust and rapport with clients . . Proactive, organized, and detail-oriented . . Previous experience in customer success, account management, or client relations is a plus . . Company Location: Dominican Republic.
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