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Portuguese Speaking Customer Service Global Leader In Banking And Financial Serv at Patrique Mercier Recruitment By Petra. Join the exceptional team at Patrique Mercier Recruitment, an industry leader in connecting candidates with top career opportunities across Greece. We are currently looking for a Portuguese Speaking Customer Service representative to be part of a globally recognized leader in banking and financial services. In this role, you will utilize your language skills to provide outstanding support to Portuguese-speaking clients, ensuring their inquiries are addressed promptly and effectively. The ideal candidate will be committed to delivering high-quality service while navigating the complexities of banking and financial transactions. This position offers an exciting opportunity to work in a fast-paced environment where you can make a significant impact on customer satisfaction and loyalty.. Responsibilities. . Provide exceptional customer service to Portuguese-speaking clients via various communication channels. . Proactively resolve customer inquiries related to banking and financial services. . Assist clients in managing their accounts and navigating product offerings. . Identify customer needs and deliver tailored solutions. . Document customer interactions and maintain accurate records. . Work closely with cross-functional teams to enhance the overall customer experience. . Stay informed about the latest industry trends and product updates to advise clients accurately. . . Fluent in Portuguese and English, with strong communication skills. . Previous experience in customer service, ideally within the banking or financial industry. . Effective problem-solving abilities and a customer-centric mindset. . Knowledge of financial products and services is a plus. . Capable of working collaboratively in a team-oriented environment. . Strong organizational skills with attention to detail. . Flexibility to work varying shifts, including weekends if required. . Company Location: Greece.