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Finnish Speaking Technical Support for Customers - Athens, Greece at Patrique Mercier Recruitment JP. Join Patrique Mercier Recruitment JP as a Finnish Speaking Technical Support Specialist and take your career to vibrant Athens, Greece! This opportunity invites you to work with a major technology company, providing excellent support to Finnish-speaking customers. In this role, you will handle technical inquiries, troubleshoot issues, and deliver exceptional customer service in a dynamic and supportive environment. Experience the rich history and culture of Athens while making a positive impact in the world of technology.. Responsibilities. . Offer outstanding technical support to Finnish-speaking customers via phone, email, and chat.. . Diagnose and resolve technical issues related to the company’s products and services promptly.. . Collaborate with engineering teams to escalate and address complex technical challenges.. . Document customer interactions and technical solutions accurately in the CRM system.. . Engage in ongoing training to enhance product knowledge and improve customer support skills.. . Provide feedback to improve processes and contribute to higher customer satisfaction.. . Assist in the onboarding and training of new team members as needed.. . . Fluency in Finnish and English, both written and spoken.. . Strong technical aptitude and excellent problem-solving skills.. . Outstanding communication and customer service abilities.. . Prior experience in technical support, customer service, or IT is an advantage but not required.. . Ability to learn new technologies and processes quickly.. . A team-oriented mindset with a passion for helping others.. . Willingness to relocate to Athens and adapt to a new cultural environment.. . Company Location: Sweden.