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Spanish Speaking Client Relations Specialist - Work In Greece - Paid Relocation at Mercier Consultancy. Mercier Consultancy is excited to announce an opening for a Spanish Speaking Client Relations Specialist! In this essential role, you will be responsible for nurturing and managing relationships with our Spanish-speaking clients, ensuring their needs are understood and met with the utmost professionalism. Your fluency in Spanish will be key in enhancing client satisfaction and loyalty.. As a Client Relations Specialist, you will communicate directly with clients to provide insights, resolve issues, and facilitate a seamless experience. We are seeking a proactive individual who is passionate about client service and is eager to contribute to our mission of delivering exceptional support.. Responsibilities. . Serve as the primary point of contact for Spanish-speaking clients, responding to inquiries and concerns via phone, email, and chat. . Build and maintain strong relationships with clients, understanding their needs and preferences. . Assist in onboarding new clients and ensuring they receive thorough training and support. . Document client interactions and updates in our CRM system effectively. . Collaborate with internal teams to address client challenges and enhance service delivery. . Collect client feedback and insights to inform improvements and ensure satisfaction. . Actively promote our services and solutions to address client needs. . . Fluency in Spanish and English, both written and verbal. . Strong communication and interpersonal skills. . Previous experience in client relations or customer service is highly desirable. . Excellent problem-solving skills with attention to detail. . Ability to work effectively independently and as part of a team. . Client-focused mindset with a commitment to delivering outstanding service. . Familiarity with CRM software and customer support tools is advantageous. . Company Location: Portugal.