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German Speaking Customer Experience Associate - Remote in Greece at Patrique Mercier Recruitment JP. Patrique Mercier Recruitment JP is excited to offer a position for a German Speaking Customer Experience Associate in a remote setting within Greece! This role is perfect for individuals who are fluent in German and passionate about delivering excellent customer service from the comfort of their home. As a Customer Experience Associate, you will be the primary point of contact for our German-speaking customers, assisting them with inquiries, resolving issues, and providing insightful information about our products and services. Join our dedicated team and help us enhance the customer experience!. Responsibilities. . Provide exceptional customer support to German-speaking clients via phone, email, and chat.. . Efficiently address inquiries and resolve any customer issues with professionalism and care.. . Maintain detailed records of customer interactions in our CRM system.. . Collaborate closely with fellow team members to improve customer service and share valuable feedback.. . Stay up-to-date on product knowledge and industry trends to provide informed assistance.. . Participate in training and development sessions to continually enhance service skills.. . . Fluency in German and English, both written and spoken.. . Excellent communication and interpersonal skills.. . Previous experience in a customer service role is preferred.. . Strong analytical and problem-solving skills.. . A customer-centric attitude and a positive approach to challenges.. . Familiarity with CRM software and communication tools is a plus.. . Ability to work independently in a remote setting and adapt to a fast-paced environment.. . Company Location: Germany.