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Account Manager (Remote - US) at Jobgether. This position is posted by Jobgether on behalf of FareHarbor. We are currently looking for an Account Manager in United States.. This is an exciting opportunity to join a dynamic global team that powers the tourism and activities industry. As an Account Manager, you’ll manage a diverse portfolio of clients, helping them unlock the full value of a market-leading booking platform. You'll identify growth opportunities, support client goals, and deliver a seamless customer experience from onboarding through retention and expansion. In this role, you’ll collaborate with internal teams, act as the voice of the customer, and contribute to measurable business impact.. . Accountabilities:. . Develop and maintain strong, trust-based relationships with clients to ensure retention, satisfaction, and full platform adoption.. . Identify opportunities to increase client revenue by advising on platform features, implementing conversion strategies, and promoting additional solutions.. . Respond to client inquiries, resolve technical or operational challenges, and ensure a consistent, high-quality experience.. . Manage multiple projects simultaneously, from planning to execution, coordinating across departments when necessary.. . Leverage deep platform and industry knowledge to guide clients through data-informed growth opportunities.. . Regularly meet KPIs including client engagement (calls, talk time), portfolio growth through upselling/cross-selling, and retention metrics.. . Actively contribute client feedback to internal teams to improve products and services.. . . Proven experience in account management, customer success, or a client-facing role within a tech or SaaS environment.. . Excellent communication and interpersonal skills with the ability to explain complex topics clearly and handle objections professionally.. . Strong organizational and time management skills; capable of managing a large portfolio while meeting SLA targets.. . Comfortable working independently and collaboratively in a fast-paced, goal-oriented environment.. . Analytical mindset with the ability to identify growth levers and communicate data-driven recommendations.. . Familiarity with CRM systems and other client engagement tools.. . Demonstrates alignment with core values such as ownership, integrity, curiosity, and customer-first thinking.. . Company Location: United States.