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Spanish Speaking Customer Service for Aviation industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is proud to present an exciting opportunity for Spanish-speaking customer service professionals within the aviation industry. As the leading agency for candidates seeking jobs in their native language across various countries, we excel in connecting talent with opportunities tailored to their skills and aspirations. Our comprehensive recruitment process specializes in industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We understand the unique needs of candidates looking to advance their careers abroad and strive to ensure a perfect match between candidates and employers. In this role, you will be part of a dynamic team that delivers exceptional customer support and contributes to an outstanding service experience for our clients in the aviation sector. If you are passionate about customer service, fluent in Spanish, and eager to take your career to new heights, we invite you to apply and see how Patrique Mercier Recruitment can help you find your dream job overseas.. Responsibilities. . Manage incoming customer inquiries via phone, email, and chat in Spanish and English.. . Provide accurate information regarding flight schedules, prices, and company policies.. . Assist customers with booking flights, changes, and cancellations in a timely manner.. . Handle complaints and queries with professionalism, ensuring customer satisfaction.. . Collaborate with other departments to resolve issues and improve customer experience.. . Maintain and update customer records in the system as required.. . Participate in training sessions to stay current on products and services offered by the aviation company.. . . Fluency in Spanish and English, both written and spoken.. . Previous experience in customer service, preferably in the aviation or travel industry.. . Strong communication and interpersonal skills.. . Ability to remain calm and professional in high-pressure situations.. . Familiarity with customer service software and ticketing systems.. . Excellent problem-solving skills and attention to detail.. . Flexibility to work in shifts, including evenings and weekends.. . Company Location: Greece.