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Senior Manager, Quality Assurance Engineering at SphereCommerce. Reporting to the CTO, the Senior Manager, Quality Assurance Engineering will play a critical leadership role in shaping and advancing TrustCommerce’s approach to software quality. This position is both strategic and hands-on, with a focus on driving modern, scalable, and reliable quality engineering practices across the organization.. . The ideal candidate will have deep expertise in quality assurance, automation, and Agile delivery models—and will act as both a technical and cultural leader. You’ll guide the team in evolving processes, embedding quality early in the development lifecycle, and expanding automation frameworks to support rapid and secure software delivery.. . We’re looking for someone who brings not just experience, but energy: a passionate, optimistic leader who mentors teams, leads with data, and relentlessly drives improvement. You will work cross-functionally with Engineering, Product Management, Security, and Compliance teams to raise the bar on quality.. . At TrustCommerce, we strive to create a workplace where individuals can be authentic while contributing to meaningful work. We're not looking for perfection—we’re looking for builders, collaborators, and lifelong learners who are excited to lead change.. Responsibilities. . Define and execute a long-term vision for quality engineering, aligning it with engineering and product roadmaps. . Build, lead, and mentor a high-performing team of quality engineers, fostering a culture of ownership, curiosity, and technical rigor. . Champion Agile testing practices including shift-left strategies, iterative delivery, and continuous feedback. . Drive adoption and continuous enhancement of test automation frameworks, CI/CD test integration, and performance testing tools. . Establish and track metrics and KPIs to guide decisions, surface risks early, and continuously improve quality outcomes. . Partner closely with cross-functional leaders to embed quality into the entire SDLC—from requirements through release. . Lead initiatives to improve test data management, test environments, and test coverage across platforms and services. . Own and evolve QA strategy for legacy modernization efforts and new cloud-native services. . Create clear documentation of QA standards, processes, and tool usage for internal alignment and onboarding. . Stay current with emerging testing tools and trends, bringing innovative ideas to the organization. . . 10+ years of experience leading QA or quality engineering teams, including at least 3 years at the Sr. Manager or Director level. . Proven experience scaling test automation, driving engineering-wide quality improvements, and modernizing legacy QA practices. . Deep understanding of Agile development principles and the role of QA in high-performing, cross-functional teams. . Expertise with industry-standard automation tools and test frameworks (e.g., Selenium, Cypress, Playwright, Postman, JUnit/TestNG). . Strong proficiency in test strategy development for APIs, UIs, and performance/load testing. . Demonstrated success in driving quality accountability across engineering teams. . Excellent communication skills with the ability to influence senior stakeholders and coach engineers across levels. . Data-driven mindset with experience setting, tracking, and reporting meaningful quality KPIs. . Preferred Qualifications. . Experience leading quality functions in regulated or security-sensitive industries (e.g., FinTech, healthcare, payments). . Experience integrating quality checks into CI/CD pipelines (e.g., GitLab CI/CD, Jenkins, Azure DevOps). . Familiarity with cloud-based architectures and testing in distributed environments (e.g., AWS, Azure). . Prior involvement in Agile transformations or scaling Agile QA practices in fast-growing organizations. . Strong technical writing skills for test plans, documentation, and onboarding resources. . Company Location: United States.