Dutch / Flemish Speaking Customer Support - (Remote) in Greece at Mercier Consultancy MD

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Dutch / Flemish Speaking Customer Support - (Remote) in Greece at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to announce an opening for a Dutch/Flemish Speaking Customer Support Representative, offering a remote work opportunity based in Greece. This position is perfect for customer service professionals eager to provide top-notch support to our Dutch and Flemish-speaking clients while enjoying the beautiful surroundings of Greece.. Key Responsibilities. . Deliver exceptional customer support to Dutch and Flemish-speaking clients via phone, email, and live chat.. . Address inquiries related to products, services, and company policies with accuracy and efficiency.. . Resolve customer complaints and issues promptly, ensuring high levels of customer satisfaction.. . Document customer interactions thoroughly in our CRM system for enhanced service quality.. . Collaborate with various teams to provide comprehensive solutions to customer needs.. . Stay updated on product knowledge and industry trends to effectively assist customers.. . . Fluency in Dutch/Flemish (both written and spoken) is essential; knowledge of English is a plus.. . Previous experience in customer service or support roles is highly desirable.. . Excellent communication skills and a customer-oriented mindset.. . Strong problem-solving skills and a proactive approach to inquiries.. . Familiarity with customer service software and CRM systems is a plus.. . Able to work independently in a remote environment while contributing to team success.. . A genuine passion for helping customers and providing high-quality support.. . Company Location: Netherlands.