We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Senior Product Manager - Client Experience (Remote - US) at Jobgether. This position is posted by Jobgether on behalf of HopSkipDrive. We are currently looking for a . Senior Product Manager – Client Experience. in . United States. .. Drive innovation in client-centric B2B solutions as a Senior Product Manager helping build intelligent, scalable, and human-centered transportation tools. In this role, you’ll lead the design and evolution of impactful digital experiences used by school districts, government agencies, and nonprofits. With a focus on self-service tooling, AI-driven insights, and workflow optimization, you’ll collaborate across functions to translate user needs into strategic roadmaps and high-performing features. This fully remote position offers a mission-driven environment where empathy, autonomy, and impact go hand-in-hand.. . Accountabilities:. . Lead the full product lifecycle — from discovery through delivery and continuous iteration — for client-facing features within a B2B SaaS platform.. . Translate diverse client needs into scalable product strategies, roadmaps, and actionable user stories.. . Collaborate with design, engineering, operations, and marketing to ensure cohesive product experiences that drive measurable impact.. . Champion user empathy by conducting research and leveraging insights to inform features, enhance usability, and reduce support burden.. . Deliver innovative solutions including dashboards, AI-powered automation, and self-service tools to improve operational efficiency.. . Monitor success metrics, track adoption, and apply data-driven decisions to improve client satisfaction and product-market fit.. . Contribute to a culture of experimentation, continuous learning, and cross-functional alignment on business goals.. . . . 5+ years of experience in product management, ideally in B2B SaaS environments or platforms serving multiple personas.. . Proven ability to distill complex user needs into elegant, usable product features that drive adoption and satisfaction.. . Deep customer empathy with a strategic mindset and a track record of delivering impactful user experiences.. . Familiarity with workflow tooling, client dashboards, and reducing manual support through smart product design.. . Strong interest and/or experience in AI-powered features, with a thoughtful approach to automation and personalization.. . Expertise in using data, research, and experimentation to inform strategy and measure product success.. . Excellent communication and stakeholder alignment skills, with the ability to synthesize business goals into actionable plans.. . Passion for mission-driven work that supports equity, accessibility, and real-world outcomes.. . Company Location: United States.