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Finnish Speaking Multilingual Support Representative at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Finnish Speaking Multilingual Support Representative. This role is perfect for individuals who are dedicated to providing outstanding customer service and are fluent in multiple languages.. Responsibilities. . Provide exceptional customer support to clients in Finnish and other languages through various channels such as phone, email, and chat.. . Assist customers with inquiries, product issues, and technical support efficiently.. . Handle customer complaints with professionalism and work towards effective resolutions.. . Accurately document all interactions in the CRM system for future reference and tracking purposes.. . Collaborate with team members and liaise with other departments to ensure a seamless and positive customer experience.. . Engage in ongoing training to enhance product knowledge and customer service techniques.. . Proactively suggest enhancements to processes that improve customer satisfaction and service efficiency.. . . Fluency in Finnish and at least one additional language (English, Swedish, Danish, etc.), both written and spoken.. . Prior experience in a customer service role is preferred.. . Excellent communication and interpersonal skills are essential.. . Strong problem-solving abilities with a focus on ensuring customer satisfaction.. . Ability to manage multiple tasks effectively in a dynamic work environment.. . Familiarity with customer support software and Microsoft Office tools.. . Enthusiastic, adaptable, and committed to providing exceptional customer service.. . Company Location: Finland.