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Automation & Workflow Assistant (HubSpot / Make.com) - EST Hours | Remote | FTC at ISTA Personnel Solutions. ISTA Personnel Solutions is a dynamic, fast-growing BPO company providing dedicated operational support to U.S.-based clients. We are . not a recruitment agency. — we act as a . direct extension of our clients’ teams. , delivering high-quality service with precision, efficiency, and a personal touch.. This role is a . fixed-term contract (FTC). supporting a U.S.-based team with workflow automation and process management. The successful candidate will help . build, test, and optimize workflows. using . HubSpot, Make.com, and ClickUp. , ensuring operational tasks are completed accurately and efficiently.. The Automation & Workflow Assistant will:. Take assigned tasks from start to finish, ensuring . each workflow is fully implemented and tested. . Translate operational processes into structured, logic-driven . automation workflows. . Work closely with a U.S.-based team to identify inefficiencies and suggest . process improvements. . Manage workflow automations across . HubSpot, Make.com, and ClickUp. . This is ideal for a . detail-oriented, reliable professional. who enjoys process optimization, and testing workflows end-to-end.. PLEASE NOTE:. Hours:. Monday – Friday | 9:00 AM – 6:00 PM EST (3:00 PM – 12:00 AM South African time, subject to daylight savings in the U.S.) . Public Holidays:. You will be required to work on both South African and U.S. public holidays. Compensation for South African public holidays will be provided in accordance with the BCEA. . Internet Requirements:. Fixed fibre line with a minimum speed of 25 Mbps (upload & download), and support for a wired Ethernet connection is mandatory. Candidates without a fixed fibre line cannot be considered. . Power Backup:. A reliable power backup solution is required to manage load shedding or outages. Candidates without backup cannot be considered. . Work Environment:. Fully remote. Contract Type:. Fixed-term contract (FTC). Key Responsibilities:. Build, maintain, and improve automations and workflows within . HubSpot. . Connect HubSpot to third-party systems using . Make.com. (Integromat) or other integrations . Create, manage, and optimize . task and project workflows. in . ClickUp. . Follow assigned tasks carefully, ensuring . every workflow is fully implemented and thoroughly tested. . Document processes and translate instructions into . structured, logic-driven automation workflows. . Ensure . data accuracy, consistency, and proper flow. between integrated systems . Proactively communicate with the U.S.-based team, asking questions for clarity rather than guessing . Identify potential process inefficiencies and suggest . improvements or optimizations. . Track and report progress on tasks and projects within project management tools. Requirements:. Strong hands-on experience with . HubSpot automations. , . Make.com. , and . ClickUp. . Experience with other CRMs (Salesforce, Zoho, Pipedrive) is advantageous . Familiarity with workflow logic, task automation, and cross-platform integrations . Extremely . detail-oriented, methodical, and reliable. . Ability to work independently, manage multiple projects, and meet deadlines . Excellent written and verbal . English communication skills. . Comfortable asking questions for clarification and ensuring work is done correctly rather than making assumptions. If you are not contacted within 14 working days, please consider your application unsuccessful. . Company Location: South Africa.