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Norwegian Speaking Customer Service Agent - Work In Sofia - Paid Relocation at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to offer a vibrant opportunity for a Norwegian Speaking Customer Service Agent to join a dynamic team in Sofia, Bulgaria. This role offers a paid relocation package, making it an ideal chance for individuals looking to advance their customer service career while experiencing a new cultural environment.. Responsibilities. . Provide outstanding customer service to Norwegian-speaking customers through phone, email, and live chat.. . Manage inquiries related to products, orders, returns, and general support promptly and professionally.. . Resolve customer issues and complaints with a focus on customer satisfaction and retention.. . Maintain accurate records of customer interactions in the CRM system.. . Stay updated on company products and services to offer knowledgeable assistance.. . Collaborate effectively with internal teams to enhance customer experience.. . Participate in ongoing training to improve customer service skills and product knowledge.. . . Fluency in Norwegian and English, both written and spoken.. . Experience in customer service roles, preferably in a related industry.. . Excellent communication and interpersonal skills.. . Strong problem-solving abilities with a customer-focused mindset.. . Proficient in using customer service software and Microsoft Office tools.. . Detail-oriented and well-organized.. . Willingness to relocate to Sofia, with relocation costs covered.. . Company Location: Bulgaria.