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Polish-Speaking Customer Support for Dyson - Work from Home in Greece at Mercier Consultancy. Mercier Consultancy is excited to offer a position for a Polish-Speaking Customer Support Representative for our Home Appliances Department, based in Greece! In this important role, you will provide excellent support to our Polish-speaking customers, assisting them with inquiries related to home appliances and ensuring a positive experience with our products and services.. This position is a unique opportunity for individuals who are passionate about customer service and are looking to work in a multicultural environment. If you enjoy helping others and have a keen interest in home appliances, we encourage you to apply!. Responsibilities. . Assist customers in Polish via phone, email, and chat with inquiries regarding home appliances. . Provide detailed information about products, troubleshooting, and usage. . Document customer interactions accurately and maintain records in our support system. . Collaborate with internal teams to effectively resolve customer issues. . Gather customer feedback to enhance service delivery and customer experience. . Stay updated on product knowledge and trends in the home appliance market. . Participate in training sessions to improve support skills. . Fluency in Polish and English, both written and verbal, is essential. . Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.. Previous experience in customer support, preferably in the home appliances or retail sector. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. A customer-oriented attitude and a passion for helping others. Ability to multitask and manage inquiries in a fast-paced environment. Familiarity with customer support software and CRM systems. Company Location: Greece.