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Finnish Speaking Customer Service - Athens, Greece at Patrique Mercier Recruitment JP. Join Patrique Mercier Recruitment JP as a Finnish-speaking customer service representative and take advantage of the wonderful opportunity to work in the vibrant city of Athens, Greece! In this role, you will be a key part of our customer support team, helping Finnish-speaking clients with their inquiries and ensuring they receive top-quality service. This position allows you to immerse yourself in Greek culture while using your language skills to make a positive impact in the travel industry. If you are passionate about customer service and are eager to work in a beautiful international setting, we want to hear from you!. Responsibilities. . Provide outstanding customer support to Finnish-speaking clients through multiple communication channels, including phone, email, and chat.. . Efficiently handle customer inquiries, troubleshooting issues, and providing relevant solutions.. . Maintain comprehensive knowledge of the company’s products and services to assist customers effectively.. . Document customer interactions and ensure accurate feedback is recorded in the company’s CRM system.. . Collaborate with team members to enhance customer service strategies and share best practices.. . Participate in training programs to continually improve your skills and service quality.. . Offer suggestions for process improvements to ensure an exceptional customer experience.. . . Fluent in Finnish, both spoken and written; English proficiency is required.. . Strong communication and interpersonal skills, with a passion for delivering excellent customer service.. . Ability to manage time effectively and work independently in a fast-paced environment.. . Excellent problem-solving abilities and attention to detail.. . Previous experience in customer service or a related field is an advantage.. . Familiarity with CRM systems and customer support platforms.. . A positive attitude, adaptability, and a willingness to thrive in a multicultural workspace.. . Company Location: Estonia.