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Danish Speaking Customer Service for Fashion & Luxury Brand - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to present an exciting opportunity for Danish Speaking Customer Service Representatives for a prestigious Fashion & Luxury Brand in Greece. This role is perfect for individuals who have a passion for fashion and luxury goods and are committed to delivering exceptional customer experiences. As a representative, you will assist clients in Danish, addressing their inquiries and ensuring that they receive the highest level of service.. Key Responsibilities. . Respond to customer inquiries regarding products, order processes, and brand information via phone, email, and live chat in Danish.. . Provide personalized assistance to customers, ensuring a seamless shopping experience.. . Manage customer feedback and resolve any issues or complaints with professionalism and care.. . Document all customer interactions accurately in the CRM system for future reference.. . Collaborate with sales and marketing teams to keep up-to-date with the latest product launches and promotions.. . Stay informed about trends in the fashion and luxury industry to better serve our clientele.. . . Fluency in Danish (both written and spoken) is essential; proficiency in English is advantageous.. . Experience in customer service, particularly in the fashion or luxury industry, is preferred.. . Excellent communication skills and a customer-centric attitude.. . Strong problem-solving skills with the ability to handle customer inquiries and complaints effectively.. . Ability to work in a fast-paced environment while managing multiple tasks.. . Familiarity with CRM systems and other customer service technologies.. . Willingness to relocate to Greece and work flexible hours, including evenings and weekends if required.. . Company Location: Greece.