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Nordic Speaking Customer Service for Food & Beverage industry at Mercier Consultancy MD. Mercier Consultancy MD is excited to announce an opening for Nordic Speaking Customer Service Representatives in the Food & Beverage industry. This role offers a unique opportunity for individuals passionate about customer service and the culinary world. You will be the voice of our company, assisting customers with their inquiries regarding food products, beverages, and services in the Nordic languages, ensuring they receive outstanding support and information.. Key Responsibilities. . Handle customer inquiries related to food and beverage products, pricing, and availability via phone, email, and live chat in Nordic languages.. . Provide guidance on product usage, nutritional information, and dietary considerations.. . Resolve customer issues and complaints efficiently, ensuring a positive experience.. . Document all customer interactions accurately in the customer relationship management (CRM) system.. . Collaborate with our sales and marketing teams to promote new products and initiatives.. . Stay updated on industry trends and product knowledge to provide relevant information to customers.. . . Fluency in one or more Nordic languages (Swedish, Danish, Finnish, Norwegian, or Icelandic) is essential; English proficiency is beneficial.. . Experience in customer service, preferably within the food & beverage industry.. . Strong communication and interpersonal skills, with a customer-focused attitude.. . Ability to explain complex information clearly and engagingly.. . Excellent problem-solving skills and attention to detail.. . Proficiency in using computer systems and CRM software.. . Willingness to work flexible hours, including evenings and weekends if necessary.. . Company Location: Greece.