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Dutch Speaking Customer Service for Pharmaceuticals industry at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Dutch Speaking Customer Service Representative within the Pharmaceuticals industry. This role is ideal for individuals who are passionate about healthcare and possess a commitment to delivering exceptional customer service to clients and healthcare professionals.. Responsibilities. . Provide outstanding customer service to Dutch-speaking clients through various channels including phone, email, and chat.. . Assist healthcare professionals and clients with inquiries regarding pharmaceutical products, prescriptions, and services.. . Ensure accurate information is relayed regarding product availability, usage, and safety guidelines.. . Handle customer complaints and resolve issues in a professional and empathetic manner to maintain client satisfaction.. . Maintain comprehensive knowledge of the pharmaceuticals sector and stay updated on product offerings and regulations.. . Document all customer interactions accurately and contribute to process improvements.. . Collaborate with internal teams to ensure effective communication and resolution of client issues.. . . Fluency in Dutch and English, both written and spoken.. . Experience in customer service, preferably within the pharmaceuticals or healthcare sector.. . Strong communication skills and a customer-oriented mindset.. . Ability to handle sensitive information with discretion and professionalism.. . Proficiency in customer service software and Microsoft Office Suite.. . Detail-oriented with excellent organizational skills.. . A strong interest in the pharmaceuticals industry and a willingness to learn about various products.. . Company Location: Netherlands.