French Speaking Customer Support for Online Marketplace Platform Department at Patrique Mercier Recruitment By Cyriel. 🌍 Join Our Online Marketplace Team! Patrique Mercier Recruitment ES is excited to announce an opportunity for a French Speaking Customer Support representative to join the Online Marketplace Platform Department. If you're fluent in French and have a passion for e-commerce, this is the perfect role for you!. In this important position, you will assist French-speaking customers with inquiries related to our online marketplace, ensuring they have a seamless shopping experience and receive the solutions they need. Join our dynamic and innovative team and contribute to enhancing customer satisfaction while enjoying a vibrant and collaborative work culture. If you're ready to take the next step in your career, we want to hear from you!. Your Responsibilities. . Provide top-tier customer support to French-speaking clients through various channels, including phone, email, and chat.. . Assist customers with inquiries about products, orders, and services on the online marketplace.. . Maintain accurate records of customer interactions in our CRM system.. . Collaborate with team members to meet service objectives and improve the overall customer experience.. . Engage in ongoing training and development to stay informed about products and industry trends.. . Your native language and your nationality should be clearly stated in your C.V. and/or Cover Letter. Fluency in French (written and spoken) is essential.. A strong commitment to providing excellent customer service.. Previous experience in customer support, preferably in e-commerce, is a plus but not mandatory.. Outstanding communication and interpersonal skills.. A proactive team player with a positive attitude.. Strong analytical skills and attention to detail.. Ability to work effectively in a dynamic environment and adapt to changing situations.. Company Location: Greece.
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