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Norwegian Speaking Online Shopping Advisor at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Norwegian Speaking Online Shopping Advisor. If you have a passion for customer service and a knack for online shopping, this role is ideal for you. As an Online Shopping Advisor, you will assist Norwegian-speaking customers in their shopping journey, ensuring they receive the highest level of service and support.. Responsibilities. . Engage with Norwegian-speaking customers through chat, email, and phone to address their online shopping inquiries.. . Provide comprehensive product information and personalized recommendations to enhance the customer experience.. . Manage inquiries related to order statuses, returns, and exchanges in a friendly and efficient manner.. . Assess customer needs and offer tailored solutions to improve their shopping experience.. . Stay informed about product offerings, promotions, and company policies to relay accurate information to customers.. . Document customer interactions properly to ensure follow-up and quality assurance.. . Collaborate with the team and other departments to resolve customer issues and improve service processes.. . . Fluency in Norwegian and English, with strong verbal and written communication skills.. . Experience in customer service, particularly in an online shopping or e-commerce environment.. . A passion for e-commerce and a good understanding of online shopping habits.. . Able to connect with customers effectively, providing empathetic and efficient support.. . Familiarity with customer service software and e-commerce platforms.. . Excellent multitasking and organizational skills to handle various customer inquiries effectively.. . A positive team player dedicated to ensuring customer satisfaction and service excellence.. . Company Location: Norway.