Insurance Verification & Scheduling Specialist (US Healthcare) at BizForce

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Insurance Verification & Scheduling Specialist (US Healthcare) at BizForce. #1 PH Workforce Delivering to the US. MedCore Solutions, the medical division of . BizForce.  is looking for a reliable and experienced . Insurance Verification Specialist (with patient appointment scheduling experience). to support a high-volume endocrinology clinic remotely. We are a well-established practice with five active providers and a growing patient base. Your role will be vital in ensuring smooth front-office operations and exceptional patient service..  Responsibilities. . Verify patients' active insurance coverage (commercial, Medicare, Medicaid, and managed care plans) prior to appointments . . Obtain and document eligibility, coverage limits, copays, deductibles, and referral or authorization requirements . . Contact insurance companies via portal or phone to clarify benefits and resolve issues in real time . . Accurately update insurance details in the EMR (eClinicalWorks) . . Schedule new and follow-up appointments efficiently, following provider availability and visit type protocols . . Reschedule appointments as needed while minimizing patient inconvenience . . Coordinate with the internal clinical and admin team to reduce scheduling conflicts . . Prioritize urgent appointment requests and manage double bookings as appropriate . . Handle . a high volume of inbound and outbound calls i. n a professional, friendly manner . . Provide patients with clear instructions and information regarding appointments, insurance, and pre-visit requirements . . Address patient inquiries with empathy and efficiency, escalating complex concerns when needed . . Minimize patient hold time and follow up on any missed or abandoned calls promptly. . . 2+ years of experience in Insurance Verification. . Strong knowledge of US healthcare insurance processes, eligibility rules, and payer types . . . Hands-on experience with eClinicalWorks (eCW). preferred . . Excellent spoken English with a neutral or clear accent—this is crucial due to the patient-facing nature of the role . . Comfortable using EMR systems, phone systems, and productivity tools . . Strong multitasking, organizational, and critical thinking skills . . Able to work independently while collaborating remotely with a clinical team . . Preferred But Not Required. Proficiency in . Arabic and/or Spanish. . Other details:. Start Date: ASAP. Schedule: 8 hours/day Monday-Friday; 40 hours/week. Days Off: Saturday & Sunday. Time zone: TBD. Work Set-up: Fully Remote.  . System Requirements. Device (Desktop or Laptop). . . Processor. :. . . . Windows Devices. : Intel Core i5 (or higher) or AMD Ryzen 5 (or higher).. . . Mac Devices. : Apple M1 chip or newer.. . . . RAM. :. . Minimum of 8GB or higher for optimal performance.. . . Operating System. :. . . . Windows. : Windows 11 Pro (Windows 10 Pro is acceptable but not preferred). The operating system must have a legitimate license.. . . Mac. : macOS compatible with M1 or newer chips.. . . . Hard Disk. :. . At least an SSD for faster processing and performance.. . . Internet Connectivity. :. . . Minimum speed of 50 Mbps via a . wired connection.  for stability and reliability.. . A backup internet connection is highly recommended.. . . *Power Supply. :. A backup power supply (e.g., UPS or generator) to prevent disruptions during power outages . (optional but encouraged). . Company Location: Philippines.