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Customer Care & Social Media Associate at Outsourcing Advantage. Outsourcing Advantage is seeking a motivated and detail-oriented . Customer Care & Social Media Associat. e to handle customer communication, content tasks, and basic digital design work. This role involves interacting with customers, managing orders, and supporting our social media and website with engaging visual content.. Responsibilities. Handle customer service inquiries through phone calls and WhatsApp.. Receive, record customer orders accurately and efficiently.. Edit provided videos to make them engaging and optimized for social media.. Use basic Photoshop skills to create or improve advertising visuals.. Upload photos to the website and make simple image edits as needed.. Post content, updates, and media on Instagram, maintaining a consistent brand presence.. Strong English communication skills at a Cf level for effective customer interaction. . Self‑motivated, reliable, and able to work independently without close supervision.. Highly trustworthy, organized, and detail‑oriented.. Experience in video editing and basic Photoshop/design work.. A portfolio showcasing previous video edits and design projects is required.. Familiarity with Instagram content posting and general social media practices.. Company Location: Albania.