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System Administrator at IBMC. IBMC is currently hiring a . System Administrator. for one of our sister companies operating in the . SaaS industry. . This role is ideal for someone who enjoys managing systems, supporting internal teams, and continuously improving workflows through technology.. As a System Administrator, you will play a key role in maintaining the stability, security, and efficiency of our internal tools and systems, while supporting a growing, fast-paced team.. Key Responsibilities. System Administration & Maintenance. Administer, configure, and maintain internal tools such as Slack, Jira, Confluence, Tability, Google Workspace, SignNow, Fireflies, Metabase, and Triple Whale. . Manage user accounts, roles, access permissions, and security policies across all systems. . Ensure system availability, performance, and reliability by proactively identifying and resolving technical issues. . Support onboarding and offboarding processes, including tool access and system setup. . Technical Support & Collaboration. Provide technical support to internal teams, including troubleshooting access, configuration, and usage issues. . Collaborate with cross-functional teams to improve workflows, integrations, and tool adoption. . Document system configurations, processes, and best practices in Confluence. . Monitoring & Compliance. Monitor system usage, security alerts, and compliance with internal IT policies. . Assist with system audits, upgrades, and evaluations. . Manage hosting and domain-related configurations, including Hostinger. . Process Improvement & Automation. Identify opportunities to streamline workflows and optimize system integrations. . Support automation initiatives to reduce manual operational tasks. . Maintain accurate documentation and provide guidance or training to team members when needed.. 1–2 years of experience as a System Administrator, IT Administrator, or in a similar role. . Hands-on experience managing ERP and SaaS tools. . Hands-on experience with Slack, Jira, and Google Workspace. . Strong understanding of user access management, roles, and security best practices. . Excellent problem-solving skills with strong attention to detail and a proactive mindset. . Strong communication skills, with the ability to support non-technical users. . Ability to manage multiple systems independently. . Nice to Have. Experience with system integrations and automation. . Familiarity with data privacy, security, and compliance standards. . Experience supporting remote-first or fast-growing teams. . Experience with analytics or reporting tools such as Metabase and Triple Whale. . Familiarity with e-signature tools (SignNow) and meeting intelligence tools (Fireflies). . Basic knowledge of hosting, domains, and server management (Hostinger is a plus). . Company Location: Indonesia.