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Danish Speaking Customer Support Jobs - Work In Sofia at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to announce openings for Danish Speaking Customer Support Representatives in Sofia. This role is perfect for individuals who are fluent in Danish and have a passion for delivering outstanding customer service. As a representative, you will be the first point of contact for our Danish-speaking clients, helping to address their inquiries and resolve any issues they may encounter.. Key Responsibilities. Provide top-tier customer support to Danish-speaking clients through phone, email, and live chat.. Handle inquiries related to products and services, ensuring that information is clear and accurate.. Efficiently resolve customer complaints and ensure a high level of customer satisfaction.. Document all customer interactions and maintain detailed records.. Work collaboratively with other departments to enhance service delivery.. Stay updated with product information and policy changes to assist customers effectively.. Fluency in Danish (both written and spoken); English language skills are a plus.. Previous experience in customer service is desirable but not mandatory.. Strong interpersonal and communication skills.. Ability to manage multiple tasks in a fast-paced environment.. Familiarity with customer support software is a plus.. Positive attitude and a willingness to learn.. Attention to detail and good problem-solving skills.. Company Location: Poland.