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Hungarian Customer Support Agent - Sofia, Fully Paid Relocation at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is seeking a dedicated Hungarian Customer Support Agent to join a dynamic team in Sofia. This opportunity includes a fully paid relocation package, making it an excellent chance for those looking to advance their career in customer support while experiencing life in a vibrant city.. Responsibilities. . Provide professional and courteous customer support to Hungarian-speaking clients through various channels such as phone, email, and chat.. . Address customer inquiries, issues, and requests in a timely and efficient manner.. . Maintain accurate records of customer interactions and follow-up actions.. . Collaborate with internal teams to resolve complex issues and improve customer satisfaction.. . Identify opportunities to enhance the customer experience and suggest improvements.. . Stay updated on company products, services, and procedures to provide accurate information.. . Adapt to the dynamic environment and contribute positively to the team culture.. . . Fluency in Hungarian and English, both written and spoken.. . Previous experience in customer support or related roles is preferred.. . Excellent communication and interpersonal skills.. . Strong problem-solving and multitasking abilities.. . Willingness to relocate to Sofia with a fully paid relocation package.. . Proficiency in CRM systems and standard office applications.. . Positive attitude, adaptability, and a strong commitment to customer satisfaction.. . Company Location: Austria.