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Dutch Speaking Customer Support for Home Appliances Department - 2000 per month at Mercier Consultancy BG. Mercier Consultancy is excited to announce a vacancy for a Dutch Speaking Customer Support Agent in our Home Appliances Department, offering a competitive salary of 2000 per month. In this important role, you will be responsible for providing exceptional support to our customers regarding home appliance inquiries. Your fluency in Dutch will be crucial as you help customers navigate product questions, troubleshoot issues, and ensure their satisfaction with our services. If you're passionate about home automation and enjoy assisting customers, this is the perfect opportunity for you!. Responsibilities. . Assist customers via phone, email, and chat in Dutch with inquiries related to home appliances.. . Provide detailed product information, including troubleshooting and installation advice.. . Resolve customer complaints and issues in a timely manner.. . Document interactions accurately to support quality assurance and improvements.. . Collaborate with technical support teams to address complex customer queries.. . Stay updated on new appliances and technological advancements to enhance customer support.. . Gather customer feedback to identify areas for service improvement.. . . Fluency in Dutch and English, both written and spoken, is essential.. . Experience in customer support, especially in the home appliance sector, is preferred.. . Excellent communication skills with a focus on customer satisfaction.. . Able to troubleshoot technical issues effectively.. . Familiarity with customer service tools and platforms.. . Detail-oriented and possess strong organizational skills.. . Willingness to work flexible hours, including evenings and weekends, as necessary.. . Company Location: Greece.