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Lithuanian Speaking Customer Support Agent - Sofia, Fully Paid Relocation at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is looking for a Lithuanian Speaking Customer Support Agent to join an exciting team in Sofia, Bulgaria. This position offers a fully paid relocation package, providing a great opportunity to work in a vibrant city while delivering exceptional customer service. If you are fluent in Lithuanian and passionate about customer support, we would love to hear from you!. Responsibilities. . Provide excellent customer support to Lithuanian-speaking clients through phone, email, and chat channels.. . Assist customers with inquiries, order management, and issue resolution in a timely and professional manner.. . Maintain accurate records of customer interactions and service requests.. . Collaborate with internal teams to ensure customer satisfaction and efficient problem-solving.. . Contribute to improving customer service processes based on client feedback.. . Stay updated on company products and services to deliver accurate information.. . . Fluency in Lithuanian and English, both written and spoken.. . Previous experience in customer support or related fields is preferred.. . Excellent communication and interpersonal skills.. . Strong problem-solving abilities and attention to detail.. . Adaptability and willingness to relocate to Sofia, Bulgaria.. . Familiarity with CRM software and standard office tools.. . Positive attitude and dedication to delivering exceptional customer service.. . Company Location: Lithuania.