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Portuguese Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to announce an opening for a Portuguese Speaking Customer Service Agent to work in Greece, complete with a paid relocation package. This role offers a fantastic opportunity to join a vibrant team and provide exceptional support to Portuguese-speaking customers, helping them navigate their inquiries and enhance their overall experience.. Responsibilities. . Assist Portuguese-speaking customers through various channels, including phone, email, and chat, addressing their questions and concerns promptly.. . Provide detailed information about products and services, as well as support for order management and troubleshooting.. . Effectively resolve customer complaints and issues to ensure high satisfaction levels.. . Maintain accurate records of customer interactions using our CRM system for ongoing service improvement.. . Collaborate with team members to share insights and contribute to a positive work environment.. . Stay informed on product updates and promotions to provide the best possible information to clients.. . . Fluency in Portuguese (both written and spoken); knowledge of English is advantageous.. . Previous experience in customer service, particularly in the travel or retail sectors.. . Excellent communication and interpersonal skills with a passion for helping others.. . Strong problem-solving abilities and the ability to handle customer inquiries effectively.. . Familiarity with CRM tools and working knowledge of standard office software.. . Willingness to relocate to Greece with financial support for the relocation process.. . A positive attitude and strong desire to contribute to a team-oriented environment.. . Company Location: Greece.