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Virtual Travel Reservations Specialist - Philippines at Ten Group. Are you ready to deliver outstanding customer experiences?. . Do you have an eye for detail?. . Are you passionate about travel?. . Do you thrive in a fast-paced, dynamic environment?. . If you answered yes, keep reading!. 🌟We’re looking for a talented . Travel Reservations Specialist t. o join our team. In this role, you’ll be at the forefront of delivering exceptional service, ensuring our members enjoy the best experience every time they interact with Ten.🌟. As the primary contact for one of our prestigious clients in the Asia-Pacific region, you’ll work directly with their customers to manage all ground transportation needs. . Your role will involve:. . Handling a high volume of calls and emails.. . Engaging with members to understand their needs.. . Seamlessly managing the reservation process to exceed expectations.. . If you’re passionate about creating memorable travel experiences and have the skills to succeed in a fast-paced environment, we’d love to hear from you.. Join us and redefine excellence in travel!. The ideal candidate will have:. . Fluency in English (additional languages are a plus).. . In-depth knowledge of global travel destinations, transportation options, and luxury travel services.. . Experience handling a high volume of calls, managing travel bookings for flights, hotels, and ground transportation . . Exceptional communication and interpersonal skills, maintaining a calm and professional manner at all times. . Dedication to customer satisfaction, show a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skills. . Proactive in identifying and resolving booking challenges or last-minute changes.. . Initiative and creativity to best meet the needs of our members. . Competence in CRM tools and other travel-related software.. . Ability to work independently, in a team and perform well with little supervision. . High adaptability to a dynamic changing environment. . Flexibility : This position is a full-time 40-hrs per week role on a shift basis, The right candidate needs to be flexible in offering their services between the hours of 07:00-23:00 local time, Monday to Sunday, including Public Holidays. Guidelines for Home Office :. . Located anywhere in Philippines. . A secure home office at your confirmed address, free from background noise or other distractions. . Internet service must meet minimum requirements and minimum speed check must be completed. . Company Location: Philippines.