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Italian Speaking Corporate Customer Advisor at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is thrilled to present a fantastic opportunity for an Italian Speaking Corporate Customer Advisor. This role is perfect for individuals who are passionate about delivering exceptional customer service and are eager to work in a corporate environment that values professionalism and excellence.. Responsibilities. . Provide high-quality support to Italian-speaking corporate clients through various communication channels including phone, email, and live chat.. . Assist customers with inquiries related to corporate accounts, product offerings, and service-related issues.. . Maintain strong relationships with clients by ensuring their needs are met promptly and effectively.. . Educate corporate customers about company products and services to enhance their overall experience.. . Document all customer interactions and manage inquiries using the CRM system for tracking and reporting purposes.. . Collaborate with sales and technical support teams to resolve issues and improve service delivery.. . Gather and analyze customer feedback for continuous improvement of services.. . . Fluency in Italian and English, both written and spoken.. . Experience in customer service, particularly in a corporate or B2B environment.. . Strong understanding of corporate customer needs and a professional demeanor.. . Excellent communication and interpersonal skills, demonstrating a strong customer-first mindset.. . Proficiency in customer service applications and Microsoft Office Suite.. . Strong analytical and problem-solving abilities in a fast-paced setting.. . Willingness to work flexible hours, including evenings and weekends if required.. . Company Location: Italy.