VP of Inbound Marketing & Client Success at Pavago

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VP of Inbound Marketing & Client Success at Pavago. Job Title:. VP of Inbound Marketing & Client Success. . Position Type:. Full-Time, Remote. . Working Hours:. EST. About Role. Our Client is a fast-growing organic lead generation company helping businesses drive sales through strategic posting in local Facebook groups. In less than a year, they’ve scaled to nearly 120 active clients. . For our client, we are seeking a dynamic, experienced, and hands-on . VP of Marketing & Client Success.  to lead the charge in organic marketing, client satisfaction, and internal team growth. This is a pivotal role in our leadership team, responsible for driving scalable growth, building world-class systems, and elevating our client and marketing experience.. Key Responsibilities. Organic Marketing & Facebook Growth Strategy. . Manage and scale . 20+ Facebook accounts. , driving organic lead generation and community engagement . . Own the end-to-end . Facebook Group strategy. : growth, content, and performance . . Develop, test, and execute . organic growth tactics. , staying current on platform updates and trends . . Build social accounts from scratch into . high-performing channels. through compelling copy and visuals . . Optimise group presence to drive . inbound leads. , . group engagement. , and . client satisfaction. . . Content & Copy Leadership. . Lead the direction of . copywriting and content creation. , ensuring alignment with client voice and marketing goals . . Personally write and review high-performing content that speaks to local markets and generates leads . . Oversee team-wide publishing efforts across Facebook Groups, providing quality assurance and strategic guidance . . Guide content strategies across other social platforms as needed . . Client Success & Relationship Management. . Act as the . primary point of contact. for key clients – aligning on goals, reviewing performance, and addressing issues . . Drive retention and satisfaction by . proactively identifying challenges. and delivering solutions . . Lead onboarding and ensure every new client starts strong with clear expectations and great first impressions . . Monitor group and campaign performance, sharing insights through strategic monthly reviews . . Team Leadership & Development. . Lead and inspire a high-performing team of . 10+ marketing and client success professionals. . . Create a culture of accountability, creativity, and continuous improvement . . Design . incentive structures. to reward performance and retain top talent . . Set clear KPIs, monitor progress, and coach the team to hit performance targets . . Performance Optimization & Reporting. . Analyze campaign data and group insights to make informed decisions . . Continuously refine workflows and content strategies based on results . . Ensure all team activities are aligned with the broader vision and growth goals . . What Makes You a Perfect Fit. . . Organic Marketing Expert:. 3+ years in organic marketing, ideally in Facebook Group engagement, with a proven ability to scale social communities and drive leads . . . Master Copywriter & Storyteller:. You know how to create engaging, converting content that drives action . . . Client-First Leader:. You build trust with clients, solve problems before they arise, and deliver results that exceed expectations . . . Team Builder & Motivator:. You lead with empathy, set a high bar, and know how to build a culture that delivers . . . Execution-Oriented Strategist:. You think big, act fast, and don’t mind rolling up your sleeves to get things done . . . Strong Communicator:. Fluent in English with a professional, American tone in both written and verbal communications . . What a Typical Day Looks Like. . Review daily performance, content calendar, and team priorities . . Conduct strategy calls and check-ins with clients to align on goals and ensure satisfaction . . Dive into Facebook Group content, providing feedback or making edits to ensure impact and brand alignment . . Lead a team meeting to review KPIs and identify improvement opportunities . . Collaborate with paid media, creative, and operations teams to ensure cross-functional alignment . . End the day reviewing strategic initiatives, planning growth experiments, or onboarding a new high-potential client . . Interview Process. . . Initial Screening Call. – Understand your background and fit . . . Video Interview. – Dive deeper into strategy, leadership, and marketing knowledge . . . Final Interview. – Meet with leadership for alignment . . . Background Check. – Reference and past employment verification . . Apply Now!. If you’re a seasoned marketing leader with a passion for organic growth, client success, and building something extraordinary from the ground up, we want to hear from you.. Company Location: South Africa.