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Jr Escalation Support Engineer at Zipdev. Zipdev is looking for a Escalation Support Engineer with Python experience to join our remote team. . The Escalation Engineer is responsible for developing high-quality, innovative, fully performing software in compliance with coding standards. This individual works in partnership with cross-functional teams to ensure that software deliverables, including designs, codes, and tests, are completed in a timely manner while remaining aligned with industry and organizational standards. Essential Duties & Responsibilities: . . Provides support to the Engineering team, with a high attention to detail . . Designs, builds, and maintains large-scale production services, web applications, data pipelines, and streaming systems . . Works on systems critical to the organization's current and future operations . . Debugs production issues across services and multiple levels of the stack . . Assists with improvement of organizational engineering standards, tooling, and processes . . Participates in the testing process through test review and analysis, test witnessing, and certification of software . . Evaluates codes to ensure validity, proper structure, alignment with industry standards, and compatibility with operating systems . . Maintains an understanding of current and new technologies or programming practices through continuing education, reading, and participation in professional conferences, workshops, or groups. . . Bachelor’s degree in related field or equivalent work experience . . 1+ years of related experience with escalation support, or technical support. . Experience of Python . . Experience with Linux and Windows operating systems.. . Solid experience in virtualization platforms such as VMware, KVM, or Hyper-V. . Knowledge of C++ and/or Golang i. s a plus. . .  Ability to work independently on projects and processes with close supervision . . Broad theoretical knowledge of applicable work area . . Ability to situationally adapt and understand new technology/processes as per business requirement . . Knowledge of a variety of the field's concepts, practices, and procedures . . Ability to work constructively and independently under stress and pressure in a fast paced, multi-tasking environment. . Ability to interact positively and openly with colleagues and external business contacts, with strong verbal and written communication skills . . Knowledge of programming languages and software basics . . Understanding of relevant software development tools including version control, build processes, debuggers, and test frameworks. . Company Location: Mexico.