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Communications Generalist at Education Design Lab. About Education Design Lab . Education Design Lab (“The Lab”) is a national nonprofit that designs, tests, and implements education models and credentials that address the rapidly changing economy to ensure equitable outcomes for learners and earners. The Lab has partnered with some of the most aspirational institutions, and often their ecosystem partners, as they consider how to design their offerings to serve learners flexibly with more data-driven, human-centered models, processes and tools. Our biggest areas of work include improved career pathway visibility, micro-pathways, durable skills, micro-credentials, alternative on-ramps to degree, upskilling workers, and training college leadership teams in change management and agile prototyping.. The Lab is unlike other organizations in the nonprofit education space. We are boundary- spanners and work across disciplines and alongside schools, employers, entrepreneurs, government, foundations, nonprofits, and innovators. We are known for our work on the ground and have significant experience managing national and local learning cohorts, working with organizations such as Ascendium, the Bill & Melinda Gates Foundation, Citizens, Carnegie Corporation of NY,  Charles Koch Foundation, Walmart, and a variety of state and regional community college systems. To learn more about the work we do and what we care about, visit . www.eddesignlab.org. Overview. Education Design Lab (the Lab) is seeking a detail-oriented, collaborative Communications Generalist to support key communications across the organization. This . one-year term. role is highly executional and ideal for someone who enjoys translating raw ideas and content into polished, on-brand publications, webinars, and social media nuggets.. This role will work closely with Senior Directors, Designers, and internal stakeholders to coordinate webinar logistics, format publications, and create short-form written and visual content that supports the Lab’s external communications goals.. About the Role. This role is best suited for a strong generalist who thrives in a fast-paced, collaborative environment and enjoys wearing multiple hats. The Communications Generalist will spend the majority of their time on publication layout and light graphic design, with additional responsibilities spanning webinar production, short-form writing, and occasional video or photography support.. The role emphasizes project coordination, content execution, and consistency, rather than content strategy or ownership.. How You’ll Spend Your Time. Approximate allocation based on current needs:. Publication + Graphic Design (≈50%). Webinar Production (≈25%). Short-Form Writing (≈15%). Video + Photo Support (≈10%). Qualifications and Experience. Strong project management skills; able to coordinate timelines, people, and deliverables. Excellent relationship builder, comfortable collaborating across teams and with external partners. Strong listening, writing, and editing skills (journalism or similar experience preferred). Ability to follow brand guidelines and use templates consistently. Proficiency in Canva as a primary design platform (Adobe Creative Suite experience preferred but not required). Familiarity with social media video content and digital publishing workflows. Ability to meet deadlines in a fast-paced environment. High attention to detail and follow-through. Durable Skills for Success. Self-Directed Learning. This role requires someone who can jump into existing systems, templates, and workflows with minimal hand-holding. The strongest contractor here is proactive, asks smart clarifying questions, and figures things out independently while staying aligned to Lab standards.. Collaboration. The work is deeply cross-functional; partnering with Senior Directors, Designers, and Labbies who are providing raw content. Success depends on the ability to collaborate smoothly, incorporate feedback, and move work forward without friction.. Oral Communication. Webinar coordination, project logistics, and day-to-day execution all rely on clear communication, especially in a remote environment. This includes listening well, clarifying expectations, and keeping stakeholders aligned on timelines and next steps.. Data shows that women and BIPOC candidates more frequently do not apply for a job because they don’t feel that they meet all of the qualifications listed. Our job descriptions are general overviews, not a mandatory comprehensive list. If you feel passionate about our efforts and believe you have the skills to succeed in this role, we want to hear from you!. Additionally, given the Lab’s mission and programming, applicants with lived experience as first-generation college students, community college students, those who attended minority-serving institutions (HBCUs, HSIs, AANAPISIs etc.), those who have experience as non-traditional students, and other underserved populations, are particularly encouraged to apply for this role. We do not require a college degree for our applicants for the role.. Company Location: United States.