TikTok Growth Specialist at Activate Talent

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TikTok Growth Specialist at Activate Talent. Our clients are: a leader in skin-friendly skincare and nutritional supplements brands. Both brands are seeking a hands-on TikTok Growth Specialist to drive and optimize growth on the TikTok Shop platform. This role involves executing store operations, . providing customer and seller support, and overseeing agencies, internal teams, and creator platforms to ensure brand alignment and performance. The ideal candidate is proactive, customer-focused, and thrives in a fast-paced digital environment, managing multiple priorities to drive measurable growth.. Key Responsibilities. . Manage end-to-end TikTok Shop operations, including order processing, issue resolution, product listings, and compliance with platform guidelines.. . Oversee product uploads, listing optimization, tagging, and adherence to TikTok Shop standards.. . Lead campaign execution (media buyer will assist), promotional activities, and live selling operations to boost engagement and sales.. . Manage relationships with internal teams, and creator platforms to align content and campaigns with brand objectives.. . Monitor order flows, cancellations, and customer satisfaction metrics, implementing data-driven improvements.. . Collaborate with operations, content, and product teams to enhance store performance and user experience.. . Provide prompt, professional support to customers and sellers via chat, email, or other channels, resolving inquiries about orders, returns, payments, and promotions.. . Troubleshoot technical and account-related issues, escalating complex cases to internal teams or TikTok platform support.. . Stay current on TikTok Shop policies, tools, and trends to maintain operational excellence and drive growth.. . Qualifications Required. . 2–4 years of hands-on experience in e-commerce growth, with direct TikTok Shop experience strongly preferred.. . Proven ability to manage creator platforms and/or influencer partnerships.. . Strong knowledge of TikTok Shop seller tools, dashboard, policies, and logistics.. . Excellent communication, problem-solving, and multitasking skills with a focus on detail.. . Customer-centric mindset and ability to thrive in a fast-paced, digital-first environment. . Company Location: Philippines.