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Slovak-Speaking Customer Support for Imperial - Work from Home, in Greece at Mercier Consultancy. Mercier Consultancy is thrilled to offer an opportunity for a Slovak-Speaking Customer Support Representative for Imperial, with the convenience of working from home based in Greece! In this essential role, you will provide outstanding support to our Slovak-speaking clients, addressing their inquiries and ensuring a seamless customer experience.. If you are passionate about helping others, possess strong communication skills, and thrive in a remote working environment, this could be the perfect position for you. Join our dedicated team and play a crucial role in supporting our clients from the comfort of your home!. Responsibilities. . Respond to customer inquiries in Slovak via phone, email, and chat. . Assist clients with a variety of questions related to products and services. . Document customer interactions and maintain detailed records in our CRM system. . Collaborate with internal teams to resolve client issues effectively. . Provide guidance and support in navigating our services and platform. . Gather feedback and contribute to service improvement initiatives. . Participate in training sessions and stay updated on product knowledge. . A high level of Slovak, and a high level of English, both written and verbal, is required. Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. A customer-centric mindset and commitment to providing exceptional service. Ability to work independently and manage multiple tasks in a remote environment. Familiarity with CRM systems and customer support tools is a plus. Company Location: Greece.